For over 30 years, ComputerLand has been a leading provider of IT services, specializing in the implementation and management of Microsoft solutions. As a certified Microsoft partner, we excel in helping businesses improve collaboration and communication with Microsoft Teams, a powerful, all-in-one platform for teamwork.
Microsoft Teams is a comprehensive collaboration platform designed to enable seamless communication, file sharing, and project management across your organization. With robust features, seamless integration with other Microsoft 365 applications, and extensive customization options, Teams empowers your workforce to work together efficiently and securely, regardless of their location.
Our team of certified experts is committed to providing end-to-end Microsoft Teams services, including planning, implementation, customization, and ongoing support. Some of our key offerings include:
Teams Consulting & Strategy: Assess your organization’s collaboration requirements and identify the best Microsoft Teams solutions with our expert consulting services. We help you plan and strategize your Teams implementation to align with your business goals.
Teams Deployment & Migration: Seamlessly transition from your existing communication platform to Microsoft Teams with our deployment and migration services. Our team ensures minimal disruption to your organization during the process.
Teams Customization & Development: Tailor your Microsoft Teams environment to meet your organization’s specific needs with custom development and configuration. We help you create custom apps, workflows, and integrations to enhance your team’s collaboration and productivity.
Teams Integration: Integrate Microsoft Teams with other Microsoft 365 applications, such as SharePoint, OneDrive, and Power Platform, as well as third-party applications, to create a unified ecosystem that simplifies your team’s daily tasks.
Teams Security & Compliance: Implement and manage Teams security features and ensure compliance with industry-specific regulations. Our team helps you establish best practices, permissions, and security measures for a secure and well-structured Teams environment.
Teams Training & Support: Empower your team to fully leverage Microsoft Teams with our comprehensive training and ongoing support services, including user training, troubleshooting, and updates.
Organization:
University in Tennessee
Solution:
Achieve Teams Voice using Microsoft Teams Phone System via Direct Routing using Audio codes Mediant VE Session Border Controller (SBC). This solution achieves simultaneous calling. This SBC device supports call forking or an incoming call to multiple SBC users (destinations). Call forking is supported by the devices capability of registering multiple SIP client user phone contacts (mobile and fixed-line extensions) under the same Address of Record (AOR) in its registration database.
This project consisted of 3 Stages: Implementation of Teams Direct Routing, Implementation of Audio Codes Session Border Controller, and Training & Support.
Outcome:
Using Microsoft Teams as a Phone System offers a secure and prosperous calling solution with Cloud calling features such as consultative transfer, music-on-hold, cloud voicemail and built-in flexibility and load balancing.
Expected Results:
Experience the power of Microsoft Teams, backed by the expertise and experience of ComputerLand. Contact us today to discuss your organization’s collaboration and communication requirements and discover how we can help you create a more connected, productive, and secure workplace.